Last updated: November 2025
Refund Policy for Mindfoodness Tea
Thank you for shopping with Mindfoodness Tea. We take great pride in creating handcrafted herbal tea blends using high-quality ingredients. Because our products are consumable goods, our refund and return guidelines are designed to ensure safety, quality, and transparency.
Please read our policy carefully before making a purchase.
Refund Policy for Mindfoodness Tea
1. All Sales Are Final (Consumable Products)
Due to the nature of herbal tea blends, we cannot accept returns or exchanges on any opened or unopened items. This policy helps us maintain strict safety standards and guarantees that every customer receives fresh, uncompromised products.
2. Damaged, Defective, or Incorrect Orders
We want you to receive your order in perfect condition. If your product arrives:
Damaged
Incorrect
Missing items
Defective in any way
You are eligible for a replacement or store credit.
To request a replacement:
Please contact us within 7 days of delivery at:
📧 info@mindfoodnesstea.com
Include:
Your order number
A photo of the product and packaging
A brief description of the issue
Once reviewed, we will send a replacement at no additional cost or issue store credit.
3. Order Cancellations
Before Shipping
Orders may be canceled within 2 hours of purchase.
After this window, your order may already be in production or prepared for shipping.
To request cancellation, email us immediately at info@mindfoodnesstea.com
with the subject line “Order Cancellation – [Your Order Number]”.
After Shipping
Once an order has been shipped, we cannot cancel or refund it.
4. Refunds (When Applicable)
A refund may be issued only under the following circumstances:
Your package was never delivered (verified by the carrier)
Your order was canceled within the allowed time frame
A product arrived damaged and cannot be replaced
Approved refunds will be issued back to your original payment method.
Please allow 5–10 business days for processing, depending on your bank.
5. Lost or Stolen Packages
We are not responsible for:
Packages marked as “Delivered” by the carrier
Stolen packages
Incorrect addresses provided by the customer
If your package is missing, we recommend opening a claim directly with USPS or UPS.
We will support you with the information needed for your claim.
6. Exchanges
Because all products are food-grade consumables, we do not offer exchanges.
7. Custom Blends / Wholesale Orders
Refunds, cancellations, and replacements for:
Custom tea blends
White-label orders
Wholesale orders
Will be evaluated on a case-by-case basis depending on production status and ingredient sourcing.
Please contact us directly to discuss your situation.
8. Contact Us
We’re here to help make your Mindfoodness Tea experience positive and nourishing.
If you have any questions regarding this policy or need assistance, please contact us:
📧 info@mindfoodnesstea.com
🌐 mindfoodnesstea.com